Privacy Policy
1. Introduction
At Swift Cybertech (“we,” “our,” or “us”), accessible at https://www.swiftcybertech.com, we are committed to safeguarding the privacy and personal data of our users. As a privacy-first organization, we recognize the importance of maintaining the confidentiality, integrity, and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, store, and protect your information in accordance with applicable data protection laws, including the General Data Protection Regulation (EU GDPR), the UK GDPR, and the California Consumer Privacy Act (CCPA).
2. Scope of the Policy and Data Controller Role
This Privacy Policy applies to individuals who visit our website, use our services, or interact with us through any digital medium provided by swiftcybertech.com. For purposes of the applicable data protection laws, Swift Cybertech is the data controller in relation to the personal data processed as described herein.
If you have questions regarding our handling of your information or this Privacy Policy, you may contact us at [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a. Usage Data
This includes information automatically collected when you visit our site, such as IP addresses, browser types and versions, operating system, referral URLs, pages visited, the time and date of visit, session duration, and other diagnostic data.
b. Account Data
When you create an account or engage with our services, we may process data such as your full name, email address, postal address, phone number, login credentials, and similar identifying data.
c. Profile Data
Information you voluntarily provide about your interests, service preferences, purchase history, behavioral patterns on our site, user settings, and responses to surveys may be processed to enhance your experience.
d. Communication Data
We collect and retain correspondence and communications between you and Swift Cybertech, including inquiries, support tickets, email exchanges, call logs, and chat transcripts.
e. Technical Data
Includes device type, software configurations, device identifiers, network settings, and technical diagnostics used to deliver and optimize our digital services.
f. Transaction Data
Such data includes billing and shipping addresses, payment card information (processed by our third-party payment providers), transaction records, and delivery confirmations for any purchases or services rendered.
g. Preference Data
This encompasses consent choices provided for various communications, marketing preferences, and information regarding your interest in specific Swift Cybertech products or services.
4. Legal Bases for Processing Personal Data
Our processing of personal data is grounded in one or more of the following lawful bases:
– Contractual Necessity: To perform obligations arising from any agreements with you, including account management and service provision.
– Legitimate Interests: To improve user experience, conduct analytics, detect fraud, ensure network security, and grow our business within the scope of privacy expectations.
– Consent: For sending marketing communications or storing non-essential cookies, where you have provided clear consent.
– Legal Obligation: Where we are required by statutory or regulatory obligations to process personal data.
5. Your Data Protection Rights
Depending on your jurisdiction, you may exercise the following rights regarding your personal data:
– Right of Access: Obtain confirmation whether your personal data is processed and access such data.
– Right to Rectification: Request correction of inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of personal data where no longer necessary or lawfully processed.
– Right to Restriction: Request a limitation on the processing of your data under certain conditions.
– Right to Data Portability: Receive the data you have provided to us in a structured, commonly used, machine-readable format and transmit that data to another controller without hindrance.
To exercise any of the above rights, please contact us at [email protected].
6. Security Measures
We implement robust technical and organizational safeguards to maintain the confidentiality, integrity, and availability of personal data. These include:
– Data encryption (in transit and at rest)
– Role-based access controls and account authentication
– Regular system monitoring and vulnerability management
– Secure development practices and employee data protection training
– Offsite backups and business continuity planning
7. International Transfers
If your data is transferred outside of your local region, including outside of the European Economic Area (EEA), we ensure that such transfers are conducted in accordance with the GDPR, utilizing Standard Contractual Clauses (SCCs) approved by the European Commission or other appropriate mechanisms. We take additional technical and contractual steps to ensure the continued protection of transferred data.
8. Data Retention
We retain personal information only for as long as necessary for the purposes for which it was collected, including to satisfy legal, regulatory, tax, or accounting requirements. The following general retention periods apply:
– Usage Data: up to 12 months
– Account Data: for the duration of the customer relationship and up to 6 years thereafter
– Profile and Preference Data: retained while you maintain an active profile or until preference withdrawal
– Communication Data: up to 5 years from last interaction
– Transaction Data: retained in accordance with tax and financial regulation (typically 7 years)
– Technical Data: retained for operational purposes for up to 12 months
9. Cookie Policy
swiftcybertech.com uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and support service functionality. Cookies fall into the following categories:
– Essential Cookies: Required for website functionality, such as page navigation and secure login.
– Functional Cookies: Remember your choices, such as language preferences or regional settings.
– Analytics Cookies: Collect aggregated data about website usage to help improve performance.
– Performance Cookies: Monitor the technical performance of the website, identifying stability issues.
10. Cookie Management and GDPR/CCPA Compliance
You have the right to manage your cookie preferences. Upon your first visit to swiftcybertech.com, you are presented with a cookie banner where you can choose to enable or disable non-essential cookies. You may change these preferences at any time through our Cookie Settings page.
Under the CCPA, California residents may opt out of the sale or sharing of their personal data. While Swift Cybertech does not sell personal data in the traditional sense, we honor Do Not Track (DNT) signals and offer cookie-level controls to comply with user preferences.
11. Children’s Privacy
Swift Cybertech does not knowingly collect personal data from individuals under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at [email protected]. We will take appropriate steps to delete such information from our systems.
12. Policy Updates and User Notifications
We reserve the right to update this Privacy Policy to reflect changes in our legal obligations, business practices, or technology. All changes will be made available via the swiftcybertech.com website. If material changes occur, we will notify you through appropriate means, such as emails or banner notifications on our site.
We encourage users to check this page periodically to remain informed about how we protect personal data.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please reach out to our Data Protection Officer via email at:
We are committed to ensuring transparency, security, and compliance with data protection regulations worldwide. We welcome your feedback and will endeavor to resolve any privacy concerns promptly.